Help & support
Install and update · 安装与更新
Download the official DMG, open it, and drag AimAscent into Applications. Launch it from Applications. Local planning does not require an account. Choose AimAscent → Check for Updates to get the latest release; finish active timers before restarting.
从官网下载 DMG，将 AimAscent 拖入“应用程序”后打开。不登录也可以开始本地规划。通过应用菜单检查更新，安装前请结束正在进行的计时。
Official downloads & release notesSubscriptions · 订阅与付款
Sign in to the same AimAscent account you used before checkout. In Settings → Account & Plan, choose Refresh purchase status. If a payment is still being confirmed, do not pay twice. Include your receipt reference and app version when contacting support; never send passwords, sign-in links, recovery codes, or private planning data.
付款后请登录购买时使用的同一账户，在“设置 → 账户与方案”刷新购买状态。暂未确认时请勿重复付款。联系我们时提供收据编号和应用版本即可，请勿发送登录链接、恢复码或个人规划内容。
Manage or cancel a Creem subscription from Account & Plan. Cancellation stops future renewal; access continues until the paid period ends. App Store subscriptions are managed with Apple. For refund requests, contact support with your receipt reference; we will review the request under the applicable terms and consumer rights.
取消续费后，Plus 在已付费周期内仍然有效。本地记录不会因为到期而删除。退款问题请携收据编号联系支持。
Sync and recovery · 同步与恢复
Check Settings → Sync for pending changes and retry. For a device limit, open Manage devices and remove only a device you no longer use. Keep your recovery code somewhere private outside AimAscent. Support cannot decrypt your Vault or replace a lost key.
同步异常时请查看同步设置并重试。设备数量达到上限时，管理不再使用的设备。恢复码应另行安全保存，客服无法代替密钥解密数据。